your number one car valeting specialist - mobile - 7 days a week
all valets, bookings and services must be paid for in advance and prior to being confirmed by email, except where a credit account or payment on completion has been established and agreed in writing by carvalet.co.uk Ltd in advance. we will also be happy to accept direct transfers into our account, but these must be approved by us and made in advance. we do accept all regular credit and debit cards including American Express. we can issue invoices in advance, with a link to make payment on line by card. we can no longer accept payment by personal cheque or company cheque, nor cash on the valet day. once payment has been received and accepted, you will be emailed with the details of the booking. this must be returned to us as confirmation of booking to ensure delivery of the services
we do operate a strict debt collection system based upon the 'late payment of commercial debt (Interest) act 1988' and the 'late payment of commercial debt regulation 2002'. charges are made for late payment based upon a daily rate, as well as administration charges and are fully detailed, in addition to elsewhere, on each invoice issued. non account customers are always issued with the invoice after completion of the valet and payment, as the invoice is also a receipt and therefore details how payment was made. invoices are issued on a non-alterable PDF format and sent to the e-mail address given at the time of booking. invoices are normally issued within four working days after the valet was completed.
we’re so confident with our staff that we offer a money back guarantee if you are not happy with the service and the quality of the valeting then we will give you your money back. we will need an opportunity to correct our mistake, but if we cannot, you receive your payment back, obviously t&c's apply.
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